Thank you for choosing Knitcessities!
We appreciate your business and want to ensure a transparent and smooth billing process. Please take a moment to review our billing policy outlined below:
1. Payment Terms: – All services are billed in USD unless otherwise stated. – Payment is due upon receipt of the invoice unless prior arrangements have been made. – For ongoing services, we may require recurring payments on a specified schedule.
2. Accepted Payment Methods: – We accept payments via cash, credit card, Apple Pay, Google Pay, and Cash App – Please ensure that your chosen payment method is valid and has sufficient funds.
3. Invoicing: – Invoices will be sent electronically to the email address provided during the registration or purchase process. – If you require a physical copy of the invoice, please let us know, and we will accommodate your request.
4. Late Payments: – Late payments may be subject to late fees or penalties as outlined in the terms agreed upon during the initial purchase or contract agreement. – Failure to make timely payments may result in the suspension or termination of services.
5. Refunds and Cancellations: – Refunds and cancellations are subject to the terms and conditions specified in our refund policy, which can be found on our website. – Please review the refund policy carefully before making a purchase or entering into a contract.
6. Disputed Charges: – If you believe there is an error or discrepancy with any charges on your invoice, please contact our billing department within 7 calendar days to resolve the issue.
7. Privacy and Security: – We prioritize the security and privacy of your payment information. All transactions are processed securely and in compliance with applicable data protection regulations.
8. Contact Information: – For any billing inquiries, questions, or concerns, please reach out to our billing department at (407) 420-7924.
Please note that by using our services or making a purchase, you agree to comply with our billing policy.
We reserve the right to modify or update this billing policy as necessary, and any changes will be communicated to you in advance.
Thank you for your cooperation. We are committed to providing exceptional service and a seamless billing experience.